WHAT IS MANAGED SERVICES?
What do you do when your PC or laptop crashes, your server goes down? What if you need to consider new hardware or software? What if an employee deleted a file and you need that file now! What if your entire network goes down? Could your current IT staff handle these problems? Do you have an IT staff?
Managed Service Providers (MSPs) either act as your IT department or supplement their efforts and let them focus on the larger, strategic projects instead of the day-to-day monotonous, but necessary, tasks. MSPs will take care of your backups, make sure your internet is running smoothly, fix it if it isn’t and help you make smart decisions about the technological future of your business.
DATA BACKUP AND RESTORATION
The most important asset to your business is your data. It tells you who your customers are, what they want, how you’ll meet their needs and the timeline you need to keep. That’s why data backups must be an integral part of your disaster recovery and business continuity plans. You must have a way to access your customers’ information, especially when a disaster strikes. As an IT partner, we will review your tolerance for down time and match you with an affordable backup and restoration plan that meets your specific needs.
EMAIL MANAGEMENT
Email has now become our primary form of internal and external communication. With so much valuable information entering and leaving our businesses through the medium, there needs to be a way for businesses to automate the storage, classification, archiving and deletion of employee emails. Centric partners with leading email experts like Microsoft and Google to provide our customers with a solution that meets their business needs and functions behind the scenes, so they never have to worry about it.
CONTINUITY PLANNING
Most successful executives do not have time to immerse themselves in the ever-evolving intricacies of today’s technology. This makes it almost impossible to develop a comprehensive business continuity plan. When you are a client of CentricMIT, you have access to your assigned vCIO and their Solutions Architects. Together with your team, we design a plan that meets your needs allows us to immediately implement the plan should a crisis arise.
TECHNOLOGY TRENDS
Technology is always changing. There’s always a newer, faster, more accurate application or device. It’s a hazard of the field. One you don’t have time to keep track of. When we take care of your IT, we’re not just making sure everything runs correctly. We are looking at tech trends and new applications, so we can make sure you keep up with the changes.
PROACTIVE APPROACH
You don’t know what you don’t know. Can your employees identify a phishing scam? Do they know what to do if they accidentally download malware? Not only can we teach them what to do in a crisis, but we can put measures in place to make sure that they have almost zero chance of ever being exposed to something that could hurt your business.
TEAM OF EXPERTS
As technology changes, and becomes more complicated, it’s more and more difficult to know how to manage it. At Centric, we have more than a combined 30 years of technology experience. We’ve watched tech change and know how to predict where it will go next. As executives, you tell your employees to focus on their strengths. Let us use our expertise in tech to help you grow.
OUR SERVICES
HELPDESK SERVICES
Our help desk is critical as it serves as a centralized point of contact for all our client’s technical issues. It allows for a responsive and timely solution to get clients and their staff back to business as usual. In addition to handling immediate IT issues, our technicians perform several proactive tasks to ensure our clients’ IT systems remain operational and downtime is minimized.
NETWORK SECURITY
Businesses without robust security measures in place are easy targets for hackers. Hacking isn’t the only threat to your system, though. Viruses and spyware can easily and unknowingly be downloaded from emails or the Internet. That’s why Centric monitors your network for vulnerabilities, maintains firewalls and spam filters and provides 24/7 support.
VIRTUAL CIO
As your virtual Chief Information Officer (vCIO), we work with you to develop technology strategies and goals for your organization. We analyze your processes and advise you on the different technology solutions you could implement to enhance your business. Instead of focusing on one specific aspect of your IT department, Centric helps you make decisions to align your overall business and IT goals.
TOGETHER WE WIN
Our goal is to make sure you have all the tools you need to thrive in 417.